We know that working with an organization such as ours for the first time often prompts a few questions, and sometimes more than a few concerns, too. Below we have addressed some of the frequently asked questions that we encounter.
You’ve awarded us a project. What next?
The first order of business after being assigned a project is to schedule information-gathering meetings between our creative team and your key staff. We are interested not only in scheduling, budget and job specifications, but also in your preferences, target audience, and objectives. Additionally, we will want to know all the user features and benefits of the product. This will help us ensure that what we produce is not only creatively excellent, but is also strategically targeted and cost-conscious.
When can you see a comp?
Good creative work doesn’t often come in a flash of inspiration; usually it comes from lots of trial and error. We need to schedule our workflow in a businesslike fashion, so we normally ask for two weeks turnaround for first-draft comps, depending on the job’s complexity. If you have a rush project or deadline pressure we adjust our workflow and timing accordingly; however, keep in mind, the pricing may change as well.
What if you have to change the scope of the project mid-stream?
Activities that will affect the schedule or budget must be identified in writing. Our goal is to keep your project moving ahead quickly, smoothly, and cost-effectively, to make sure that we’ll produce even better results than you expected when you hired us.
How does BroadBased determine pricing?
- Our estimates are generally based on the time we expect to invest in a project.
- Project expenses are dependent on your needs and budgets.
- We always provide a detailed estimate for approval before starting work.
- We adhere to our estimates unless project specifications change.
- Changes in specification must be approved with a signed change order.
